Cancellation and Refund Policy No cancellations will also be entertained for those products that www.refurbstores.com marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible. However, in case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. Kindly view all product descriptions and product videos(If Available) where available before purchase. www.refurbstores.com items are not available for trial and return. We understand that other vendors may be supplying products which can be tried and returned. These vendors may then recycle the returned products to other customers.www.refurbstores.com does not recycle products, hence, we are unable to accept used products back for a refund, immaterial of the reason. All items are sold with a replacement warranty, and if there is any warranty issue with the product, they will be replaced promptly. Note that products cannot be returned or exchanged if they are as per description and delivered in working condition. Exchange is at the sole discretion of the Sales Team and can be exercised only under special and genuine circumstances. In any case, refunds are not possible for items once they are shipped. Products may be replaced or exchanged or a voucher worth purchase value issued if a return is authorized as a very special case.